Getting back to a ‘sense of normalcy’

Getting back to a ‘sense of normalcy’
Alabama Power has has safely reopened its business offices and Appliance Centers to walk-in customers. (contributed)

Customer Service Representative Chasaney Hayes is thrilled to have the doors of the Alabama Power business office and Appliance Center in Montgomery back open.

“I’m excited for the opening so I can be of service to those customers that prefer the face-to-face interactions,” Hayes said. “We’re getting back to a sense of normalcy.”

Hayes is one of several customer service representatives who help Alabama Power customers in and around the Montgomery area. She spoke to Alabama NewsCenter about how she and her colleagues have missed seeing the friendly faces of customers since the company adjusted walk-in operations at its business offices in March because of COVID-19.

Alabama Power customer service representative Chasaney Hayes is happy to see business offices reopening, from Alabama NewsCenter on Vimeo.

To learn more about the company’s efforts to safely reopen its business offices and support customers affected by COVID-19, click here.

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