Published On: 11.02.20 | 

By: Alabama News Center Staff

Service restored to more than 90% of Alabama Power customers

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Alabama Power crews restored service after the massive outages caused by Hurricane Zeta. (Wynter Byrd / Alabama NewsCenter)

A workforce of more than 5,000 line crews and support personnel from Alabama Power and 24 states and Canada has restored service to more than 90% of customers affected by Hurricane Zeta. As of 2 p.m. Monday, 46,000 outages remain statewide, down from a peak of 504,000.

The company expects 95% of affected customers to have service by Tuesday. Restoration for the hardest hit areas of Calhoun, Chilton, Clarke, Clay, Dallas, Randolph and Talladega counties will extend later into the week.

Hurricane Zeta made landfall as a Category 2 storm last Wednesday and swept through Alabama and the South, with tropical-storm-force winds and heavy rains causing widespread damage.

Almost one-third of all Alabama Power customers lost service. Company officials say the storm’s impact is similar to what the company experienced during Hurricane Katrina and the April 27, 2011 tornadoes.

Alabama Power’s storm team will continue to work safely and efficiently until restoring service to all customers who can receive it. Updates on restoration efforts can be found on Alabama Power social media channels, including Facebook and Twitter.